Wheelchair Access, Mobility Assistance or Hidden Disability

We do not have any parking on site.

The building can be accessed via a stepless access to the left of the main door.  Please knock on the main door and we will open the side door to allow access.

We have 3 clinical rooms on the ground floor and 3 clinical rooms on the first floor.   There is no lift in the building.

We have 1 toilet for patients which is on the ground floor.

If you have a disability need which requires a ground floor room then please inform the receptionist when making your appointment or the clinician at the time of booking your appointment so that we can do our best to accommodate you.

Please let us know if you need certain support at your appointment.  We want to make sure you can understand the information we provide you whether that is if you need the information in a certain format to allow for any visual needs you may have or if you need a interpreter or an advocate to be present.

Parking

We do not have any parking on site for patients.

Online access:

We are wish to provide you with a service which is as open and accessible as possible.  You can find out further information about how to find advice or book an appointment by clicking on this link. to your GP.

Please note any digital image submitted as part of an online consultation, will be stored within your clinical notes.

Please note all TELEPHONE CALLS are recorded at surgery for training and monitoring purposes.

Feedback and contact information

If you need information on this website in a different format then please contact us and leave a message for the Practice Manager.

If you cannot find the surgery then please call us for directions.

If you have any constructive feedback to help improve accessibility to our surgery then please contact us and leave a message for the Practice Manager.

Enforcement procedure:

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies Accessibility Regulations 2018.

If you wish to know who your named GP is please contact the reception for information.  If you wish to change your named GP please contact the surgery and we will change this for you.

All patients can continue to see the GP of their choice, regardless of who has been nominally assigned as their “Named GP”.

All patients can continue to book the soonest available appointment with any GP or book the next available appointment with the GP of your choice.

Patients with complex needs do tend to see one GP for continuity of their care and we would strongly encourage those patients to continue to do so