Getting your test results
If your test was performed by us at the surgery and the results show that you need further investigations then we will contact you by text, email, telephone or via post. It is your responsibility to ensure ALL your contact details are correct and up to date. If you need to update your details then please contact us.
Once the member of the clinical team has reviewed your test results, you can view them using:
- Your NHS account. If you do not have an account you will need to set one up through the NHS website.
- Your NHS App. If you do not have this yet then you can get started through getting started with the NHS app.
- Your GP online system if you already have an account or you will need to register for an online account to use this service.
If you do not hear about a test result after 14 days then please contact us.
Our Reception staff are not qualified to comment on test results so please do not ask them. It will be your responsibility to check your test result using one of the above methods mentioned above and if you have any questions or wish to discuss the results further then please make any necessary follow-up appointment.
Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.
Tests arranged by a hospital consultant or another health care service
If your test was not requested by us at the surgery then PLEASE call the Hospital or clinic who arranged the test for the result. We cannot safely interpret or action test results which have been requested by another healthcare professional not working at our surgery.
Please only drop a specimen off at the surgery if a member of our clinical team have requested you do so.
Specimens are best dropped off Monday-Friday 08:00-14:00 to ensure we are able to send them away to the hospital on the same day if required.
All specimens must be provided in a suitable container.
All specimens must be clearly labelled with full name, date of birth, date provided, type of specimen.
Failure to comply with the above requests may mean that the test will need to be repeated which will cause a delay in getting results.
For further information on what your test results mean you may find Lab Tests Online helpful in providing an explanation of what the tests are and what the results may mean.
Other tests performed outside of the NHS including Abroad
Any test carried out by a service outside of the NHS or abroad will not appear on our systems and are therefore not accessible to us. We are therefore often unable to comment on the results and would encourage you to discuss the results with the original health care provider who made the request. It is your responsibility to provide us with copies of all test results in english if you are still seeking advice despite the above advice. This is to ensure we comply with best clinical practice.