If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
GP appointment? Don’t need it? Cancel it!
We know people forget things, cancelling GP appointments being one of them. Remember to cancel your appointment if you don’t need it.
How to Cancel an Appointment
If you are not able to keep your appointment please call 023 80333326 and cancel as soon as possible: someone else may need to see the doctor urgently.
Alternatively you can cancel your appointment online using SystmOnline or the NHS App if you are signed up to the service.
Please remember that there may be a shortage of appointments and when you fail to attend you have prevented someone else from being seen in your place.
Cancellations notified less than 30 minutes before the appointment time will be recorded as failure to attend (DNA).
Repeated failure to attend booked appointments is a significant waste of NHS resources.